Help & FAQ
Need help?
Call or WhatsApp us anytime during store hours.
- Store: 237-A1 Pardehvan Pur, KDA Road, Lal Bangla, Kanpur 208007
- Hours: Mon–Sat 8:00 AM – 9:00 PM · Sun 9:00 AM – 8:00 PM
- Online orders accepted until 30 mins before slot cutoff.
Frequently asked
When will my order arrive?
Express delivery in 30–45 minutes for orders above ₹199. You can also schedule a delivery slot at checkout.
Do you deliver to my area?
We deliver within 3km of our Lal Bangla store. Check by entering your pincode on our homepage.
Can I cancel my order?
Yes — within 10 minutes of placing. After that, please call us; we'll do our best.
What if an item is out of stock?
We'll call you for a substitute or refund the item amount.
Can I change my delivery slot?
Yes — call us before the slot cutoff time.